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Have you or a loved one been arrested?

Do you or your family have health problems?

Are you a victim of harassment?

Education issues?

Have you lost friends or family?



Article 6-  Everyone has the right to recognition everywhere as a person before the law. (UNDR)

Article 9- No one shall be subjected to arbitrary arrest, detention or exile. (UNDR)

Article 10- Everyone is entitled in full equality to a fair and public hearing by an independent and impartial tribunal, in the determination of his rights and obligations and of any criminal charge against him. (UNDR)

What happens when you’re arrested in Kenya?

Under Kenyan law, police officers are allowed to use reasonable force to carry out an arrest.

Reasonable force is measured against the kind of resistance that a person is demonstrating.

  • They are not allowed to use excessive force (i.e. violence) if the person is not physically resisting.
  • They are not allowed to demand a bribe.
  • They are not allowed to arrest someone arbitrarily – i.e. with no reason.

If any of this happens, you can complain via the Independent Policing Oversight Authority (IPOA) here –

You can also seek legal intervention via Kituo Cha Sheria – an organization which aims to help refugees and other disadvantaged people with legal issues.

They have three Justice Centres in Nairobi – offices where you can walk in and seek legal aid – at the following locations:
6th Street, 2nd Avenue, Amco Plaza Complex, Eastleigh, Nairobi. Tel: +254 387 6290 or 4220 or 4191
Rikana Building, Jagoo Road, Nairobi
Makina Law Courts, Kibera Drive, Nairobi
Note: Police in Kenya have the right to arrest someone who, “the officer suspects, upon reasonable grounds, of being somewhere for an illegal or disorderly purpose, or who is unable to give a satisfactory account of himself”

After a person is arrested, the police have to charge them with a crime within 24 hours.

Note: As a refugee, you may have issues claiming rights and protection if there are “reasonable grounds” for regarding you as a danger to national security. This was the legal basis for the arrests during the Usalama Watch operations. (1951 convention, art. 33 (2))

Do you or your family have health problems?

General health clinics: ALL FREE

MSF KIBERA: Lindi, 0720115087
MSF EASTLEIGH, GREEN HOUSE: 3rd Avenue Melawa, 0202400330, 0722363471
MSF EASTLEIGH, LAVENDER HOUSE: Along Juja Road, 0202400330
MSF SILANGA: 0720115088
Ushirika Clinic, Kibera Drive, Ayany.

Marie Stopes clinics: for maternity, reproductive and sexual health

EASTLEIGH: Eastleigh Nursing Home, 1st Avenue, Eastleigh, 0721467734
PANGANI: Pangani Shopping, Agoi Road, 0721484644
KANGEMI: Kangemi Shopping, Palace building, off Waiyaki Way, 0721483882
KIBERA: Near Chief’s Office, behind DO’s office, 0721483707
KENYATTA MARKET: 2nd floor, Masera House, 0721477979
KENCOM: Room 159, 1st Floor, Kencom House
For locations in other towns and cities, visit:

Are you a victim of harassment?

Gender Violence Recovery Centre (GVRC) is a NGO of the Nairobi Women’s Hospital. They can offer both physical and psychological support to those affected by gender related abuse. This includes emotional, physical, psychological and sexual abuse support.
HURLINGHAM: Argwings Kodhek Road, 0728 249 825 / 0733 618 353 – open 24 hours, every day
ADAMS: Kirichwa Road, off Ngong Road, 0703 081 001 / 0707 678 641 – open 24 hours, every day

Education issues

Article 26- (1) Everyone has the right to education. Education shall be free, at least in the elementary and fundamental stages. Elementary education shall be compulsory. Technical and professional education shall be made generally available and higher education shall be equally accessible to all on the basis of merit. (UNDR)

Xavier Project has a secondary school sponsorship scheme. Contact us for more info.

Xavier Project also has a Tamuka learning Hub at the Kivuli Centre, Kabiria Road, Riruta, Nairobi. Here you will be able to take courses on the following, for free:

•   Introduction to Computers – for kids
•   Introduction to Computers – for adults
•   Introduction to Computers – women’s class
•   Introduction to Social Media (Facebook etc)
•   How to Manage your Business
•   Literacy and learning for Adults
•   How to write your CV
•   Citizen Journalism
•   Web Design for Business
•   Graphic Design and Video editing

…and more to come. The space also has free internet and computer access.

Lost friends or family?

A good place to start is the organization Refugees United, which has an online database of refugees who have been separated from their loved ones.

Their site is and you can search free of charge.


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